Online Customer Support
Browse our convenient online customer support information below. If you have any questions not answered here or would just like more personal assistance simply give our customer service team a call at 1-888-211-1611.
Get customer service contact information, phone numbers and hours.
Smooth Fitness has many options available for the purchase of our award-winning treadmills, elliptical trainers and exercise bikes.
Read about the full satisfaction guarantee on all of our products and return policies.
Want to order a piece of equipment? Check out how to.
Check the status of your purchase.
In order to help you quickly and efficiently, submit a service request.
How long will your unit take to arrive? Read about our shipping information here.
Validate your warranty information.
Get the answers to the most frequently asked questions.
Need your customer ID? Enter your information to look it up instantly.
With curbside, in-room and turn-key delivery options, we can meet anyone´s delivery needs.
Learn about all of our products, including features and specifications to choose the best machine for you.
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