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Fitness Equipment > Customer Support

Customer Support

Customer Service Center
Get customer service contact information, phone numbers and hours.
Financing
Smooth Fitness has many options available for the purchase of our award-winning treadmills, elliptical trainers and exercise bikes.
Guarantee and Return Policy
Read about the full satisfaction guarantee on all of our products and return policies.
Ordering Information
Want to order a piece of equipment? Check out how to.
Order Tracking
Check the status of your purchase.
Service Requests
In order to help you quickly and efficiently, submit a service request.
Shipping
How long will your unit take to arrive? Read about our shipping information here.
Warranty Registration
Validate your warranty information.
FAQ
Get the answers to the most frequently asked questions.
Customer ID Lookup
Need your customer ID? Enter your information to look it up instantly.
Delivery and Installation
With curbside, in-room and turn-key delivery options, we can meet anyone’s delivery needs.
Product Manuals
Learn about all of our products, including features and specifications to choose the best machine for you.