Smooth Fitness

Customer Self Help

Customer Service Center
Get customer service contact information, phone numbers and hours.

Guarantee and Return Policy
Read about the full satisfaction guarantee on all of our products and return policies.

Ordering Information
Want to order a piece of equipment? Check out how to.

Delivery and Installation
With curbside, in-room and turn-key delivery options, we can meet anyone’s delivery needs.

Shipping
How long will your unit take to arrive? Read about our shipping information here.

Order Tracking
Check the status of your purchase.

Customer ID Lookup
Need your customer ID? Enter your information to look it up instantly.

Product Manuals
Learn about all of our products, including features and specifications to choose the best machine for you.

Warranty Registration
Validate your warranty information.

FAQ
Get the answers to the most frequently asked questions.

Service Requests
In order to help you quickly and efficiently, submit a service request.