SmoothFitness.com, the largest volume seller of quality exercise equipment on the Internet, with over 20 years of proven success is seeking experienced sales professionals for their call center. Service technician jobs and field service jobs are available. Ideal candidates, who are energetic, motivated and like a challenge should only apply.
-Monitor call queue and respond to customer calls in a timely manner
-Work with customers in a professional and courteous manner
-Complete all help desk entries in great detail
-Troubleshoot problem to resolution or until deemed outside service is necessary
-Inform management of any indications of problem trends
-Dispatch and monitor outside service to problem resolution
-Experience in electro mechanical troubleshooting
-Ability to work with minimum supervision
-Good customer relations
-Ability to troubleshoot electro mechanical problems and determine parts needed over the phone to completion with customers and service technicians
-Must be willing to work to work flex or overtime hours as needed
Smooth is an Equal Opportunity Employer and offers a rich benefit plan. All resumes should be sent to email@example.com. Local to Mount Laurel, New Jersey candidates need only apply.